Frequently Asked Questions
You don't need an account to place an order; you can simply make a purchase by choosing the option of guest checkout and providing the required details. But by creating an account, you can benefit from various advantages, such as shopping faster, staying up-to-date on the latest arrivals, and tracking previous orders.
Bourbon & Whisky offers a secure and convenient method to pay for your order using debit cards and credit cards. We accept all major credit and debit card providers for flexible order placement.
We deliver by UPS as our main shipper; we use their Ground, Next Day Air, and 2nd Day Air services. If delivery fails for any reason, you can pick up your package from the local UPS facility, and they will hold your parcel for 5 business days. Reshipping can also come with additional charges, so make sure you provide the correct address.
Ground Service takes approximately 1–7 business days in transit after placing an order. 3 Day Select takes 3 business days in transit.
Return requests are reviewed on a per-order basis. Only a refund for the product will be provided, not for the shipping costs. To learn more, visit our return policy.
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